Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last Updated: March 20, 2026

Introduction

Welcome to FreelancerX ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

Name and contact information (email, phone number, address)
Account credentials (username, password)
Payment information (processed securely through third-party providers)
Profile information (skills, portfolio, experience)
Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address and device information
Browser type and version
Pages you visit and time spent
Referring website URLs
Cookies and usage data

How We Use Your Information

Service Delivery

Provide, maintain, and improve our services

Communication

Send updates, notifications, and respond to inquiries

Security

Protect against fraud and unauthorized access

Analytics

Analyze usage patterns to improve user experience

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes:

SSL/TLS encryption for data transmission
Regular security audits and updates
Access controls and authentication protocols
Secure data storage with encryption at rest
Regular backups and disaster recovery procedures

Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Opt-out of marketing communications
Data portability (receive your data in a structured format)
Withdraw consent at any time

To exercise these rights, contact us at: privacy@freelancerx.com

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Third-Party Services

We may use third-party services for:

Payment processing (Razorpay, Stripe)
Analytics (Google Analytics, Hotjar)
Marketing and communications (Mailchimp, SendGrid)
Cloud hosting (AWS, Google Cloud)

These third parties have their own privacy policies and we encourage you to review them.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: privacy@freelancerx.com
📍 Address: Your Office Address, Chennai, Tamil Nadu, India
📞 Phone: +91 63093 76010